The usability and human factors consultancy specialising in medical devices.

We work in collaboration with medical device and pharmaceutical clients to create clinically effective and usable products for healthcare professionals and patients.

Partnering clients since 2009

Our Services

Formative evaluations

Get feedback on your product from users or from one of our usability experts. We are skilled in usability testing, heuristic evaluations, and cognitive walkthroughs.

More about formative evaluations

Summative evaluations

Collect evidence in a summative evaluation (or human factors validation test) to show your product can be used safely and effectively in conditions of actual use.

More about summative evaluations

Use-related risk analysis

Eliminate or reduce use errors and make interactions with the device natural, efficient, and easy to learn. We are skilled in task analysis and use-related risk analysis.

More about use-related risk analysis

Usability documentation

Ensure your deliverables meet regulatory requirements. We assist clients with preparing the usability engineering file and HFE reports for FDA marketing submissions.

More about usability documentation

User research

Collect feedback on early design concepts and marketed devices to explore users’ opinions. We are experts in interviews, focus groups, and contextual enquires.

More about user research

Human factors training

Get your staff trained on usability and human factors principles and techniques. Either join one of our open-enrolment courses or get in touch to organise onsite training.

More about human factors training

Formative evaluations

Get feedback on your product from users or from one of our usability experts. We are skilled in usability testing, heuristic evaluations, and cognitive walkthroughs.

More about formative evaluations

Summative evaluations

Collect evidence in a summative evaluation (or human factors validation test) to show your product can be used safely and effectively in conditions of actual use.

More about summative evaluations

Use-related risk analysis

Eliminate or reduce use errors and make interactions with the device natural, efficient, and easy to learn. We are skilled in task analysis and use-related risk analysis.

More about use-related risk analysis

Usability documentation

Ensure your deliverables meet regulatory requirements. We assist clients with preparing the usability engineering file and HFE reports for FDA marketing submissions.

More about usability documentation

User research

Collect feedback on early design concepts and marketed devices to explore users’ opinions. We are experts in interviews, focus groups, and contextual enquires.

More about user research

Human factors training

Get your staff trained on usability and human factors principles and techniques. Either join one of our open-enrolment courses or get in touch to organise onsite training.

More about human factors training

Trusted by over 300 clients

We are experts in medical device usability

We’ve been leading the field of usability and human factors in medical devices since 2009.

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