The usability and human factors consultancy specialising in medical devices.
We work in collaboration with medical device and pharmaceutical clients to create clinically effective and usable products for healthcare professionals and patients.

Our Services
Formative evaluations
Get feedback on your product from users or from one of our usability experts. We are skilled in usability testing, heuristic evaluations, and cognitive walkthroughs.
Summative evaluations
Collect evidence in a summative evaluation (or human factors validation test) to show your product can be used safely and effectively.
Use-related risk analysis
Manage the risk of use error and make your device simple and easy to use. We are skilled in task analysis and use-related risk analysis.
Usability documentation
Ensure your deliverables meet regulatory requirements. We assist clients with preparing the usability engineering file including reports for regulatory authorities.
User research
Collect feedback on early design concepts and marketed devices to explore users’ opinions. We are experts in interviews, focus groups, and contextual enquires.
Human factors training
Get your staff trained on usability and human factors principles and techniques. Either join one of our open-enrolment courses or get in touch to organise onsite training.
Formative evaluations
Get feedback on your product from users or from one of our usability experts. We are skilled in usability testing, heuristic evaluations, and cognitive walkthroughs.
Summative evaluations
Collect evidence in a summative evaluation (or human factors validation test) to show your product can be used safely and effectively.
Use-related risk analysis
Manage the risk of use error and make your device simple and easy to use. We are skilled in task analysis and use-related risk analysis.
Usability documentation
Ensure your deliverables meet regulatory requirements. We assist clients with preparing the usability engineering file including reports for regulatory authorities.
User research
Collect feedback on early design concepts and marketed devices to explore users’ opinions. We are experts in interviews, focus groups, and contextual enquires.
Human factors training
Get your staff trained on usability and human factors principles and techniques. Either join one of our open-enrolment courses or get in touch to organise onsite training.